A Smarter Way to Order Food: Why We Built This App
Food delivery has become a part of everyday life. Ordering from a phone is easy, fast, and convenient. But behind that convenience, something important has quietly changed.
Restaurants are paying high commissions on every order.
Customers are paying higher prices without realizing why.
Food is moving through too many layers before it reaches the table.
We built this food app to fix that.
Not by reinventing food delivery, but by making it simpler.
The Problem With How Food Delivery Works Today
Most food delivery platforms work as marketplaces. They sit between restaurants and customers, controlling visibility, pricing, discounts, and access to data. In return, they charge commissions that can go as high as 30-45% per order.
For restaurants, this means:
- Reduced margins
- Pressure to increase menu prices
- Less control over customer relationships
- Dependence on platforms to drive orders
For customers, it often means:
- Inflated menu prices
- Extra fees
- Slower delivery due to batching
- Less transparency
The system works — but it isn’t fair.
Our Approach: Remove the Middleman
We built a direct restaurant-to-customer food app.
No marketplace.
No commission per order.
No forced pricing or discounts.
The app acts as a digital extension of the restaurant, not a third-party layer sitting on top of it. Customers order directly from the restaurant. Restaurants receive orders directly. The connection stays clean and transparent.
How the App Works
The app offers everything customers expect from a modern food delivery platform — without the baggage.
Direct Ordering
Customers browse the restaurant’s full menu exactly as the restaurant sets it. No missing items. No altered pricing.
Seamless Delivery Integrations
We are API-integrated with trusted delivery partners like Shipin, Shadowfax, and Porter.
Once an order is placed, delivery is assigned automatically, and customers can track their order in real time.
Secure Payments
Payments are integrated through Razorpay, ensuring fast, reliable, and secure checkouts directly inside the app.
Live Order Tracking
From kitchen preparation to doorstep delivery, customers know exactly where their food is
Smooth, Simple Interface
The app is designed to be fast, clean, and intuitive — easy for customers and easy for restaurant teams to manage.
Why This Matters for Restaurants
Restaurants using the app don’t pay commissions on every order. This changes everything.
They can:
- Keep full order value
- Maintain honest pricing
- Invest more in quality and staff
- Build direct relationships with customers
- Own their data and insights
Instead of chasing volume to survive commissions, restaurants can focus on consistency, quality, and loyalty.
Why This Matters for Customers
When you order through the app:
- You see real prices
- Your food moves faster and through fewer hands
- You get clearer communication
- You support the restaurant directly
There’s also a hidden benefit: food safety.
Fewer layers mean less delay, better temperature control, and lower chances of food going
Not Anti-Platform — Pro-Fairness
This app isn’t built to “fight” existing delivery platforms. Those platforms helped normalize food delivery.
But the ecosystem has matured. Restaurants and customers now deserve better economics and better transparency.
We believe technology should:
- Empower businesses
- Respect customers
- Remove unnecessary complexity
That belief shaped every decision in how this app was built.
A Step Toward a More Sustainable Food Ecosystem
This app represents a shift toward:
- Fairer food delivery
- Direct digital relationships
- Sustainable restaurant growth
- Transparent customer experiences
It’s not about doing more.
It’s about doing what already works — better.
Contact Grey Matter Technology for all of your enterprise solutions.




